Secret Shopping

Mystery shopping... measuring service quality, performance, and the customer's experience

The level and quality of service you deliver to your customers is vital to your company's success. Secret shopping provides an objective, anonymous, third-party assessment of the customer experience.


Drug Testing

Drug testing sends a clear message

According to the Substance Abuse and Mental Health Services Administration, 77 percent of illicit drug users in the United States are employed, impacting morale, productivity and more. But you can send a clear message by implementing drug testing.


Pre-Employment Assessment

Identify candidates who will succeed in your environment, and reduce turnover

The value of reducing turnover by one percentage point is estimated to be as high as $300,000. Pre-employment testing can reduce your turnover by identifying candidates who will succeed in your environment.


Reference Checking

Expand your insight into a candidate's experience and credentials

Checking references provided by the candidate may result in a slanted view of experience and credentials. In-depth reference checking goes beyond these references to seek out additional perspectives.


Avoid risk and increase confidence when making hiring decisions

Nearly one in 10 job seekers embellishes their qualifications (Inc. Magazine 8/1/2008), and negligent hiring lawsuits and employee theft are on the rise. Background screening can help companies avoid pitfalls resulting from misinformation.


Consulting Services

JRS Executive Search
provides a full range of consulting services in partnership with Ethan Shapiro & Associates, LLC

Ethan Shapiro & Associates, LLC is a comprehensive advisory firm supporting clients in enhancing and developing the skills needed to succeed in the consumer marketplace. The expertise and the extensive experience of their partners and associates comes from decades working as senior level executives in retail, eCommerce, diversity, real estate, human resources and financial markets. Learn more about Ethan Shapiro & Associates